Term and Conditions

Dear Valued Customer,

Welcome to Hallmark Decoration Store! We’re delighted to be part of your family traditions and celebrations. These Terms and Conditions outline our mutual responsibilities and help ensure your shopping experience is as magical as the moments our products help create.

By accessing our website at giftbagsale.com or making a purchase, you agree to these terms. Please read them carefully.

1. Our Products and Services

Product Collection

We specialize in carefully curated holiday decorations and keepsakes, including:

• Artisan Candles
• Collectible Figurines
• Gift Bag Sets
• Greeting Cards
• Keepsake Ornaments
• Seasonal Decor
• Wrapping Paper Sets

Product Characteristics

Our products are selected with attention to quality and tradition-making potential. Please note:

• Colors may vary slightly due to monitor settings
• Product images are representative but actual items may have minor variations
• Some items are handcrafted and may show unique artisan characteristics

Service Area

We ship worldwide, excluding certain Asian countries and remote areas. For specific country availability, please contact our customer service team.

2. User Responsibilities

Account Accuracy

When creating an account or placing an order, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your contact information

Appropriate Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

Age Requirement

You must be at least 18 years old to make purchases on our website, or have parental consent if under 18.

3. Order and Payment Terms

Order Process

When you place an order:

• You receive an order confirmation email
• We begin processing once payment is confirmed
• Orders are processed within 1-2 business days
• Weekend and holiday orders process the next business day

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

All prices are in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

4. Shipping and Delivery

Shipping Options

We offer two shipping methods:

• Standard Shipping – $12.95 via DHL or FedEx
  • Delivery within 10-15 business days after shipment
  • Includes tracking and insurance
• Free Shipping – For orders over $50 via EMS
  • Delivery within 15-25 business days after shipment
  • Includes basic tracking

Delivery Responsibilities

Once your package is shipped:

• You become responsible for the package upon delivery
• Please inspect packages immediately upon arrival
• Report any shipping damage within 48 hours
• Ensure someone is available to receive the package

International Shipping

International customers are responsible for:

• Customs clearance procedures
• Any additional duties or taxes
• Providing accurate shipping addresses

5. Returns and Exchanges

Our Return Promise

We want you to be completely satisfied with your holiday treasures. We accept returns and exchanges within 15 days from the date you receive your order.

Return Conditions

To be eligible for return or exchange, items must be:

• In original, unused condition
• In original packaging with all tags attached
• Accompanied by the original packing slip or order confirmation

Non-Returnable Items

For safety and quality assurance, we cannot accept returns on:

• Artisan Candles (safety and hygiene reasons)
• Keepsake Ornaments (fragile and collectible nature)
• Opened Gift Bag Sets and Wrapping Paper Sets
• Personalized or custom-made items
• Items marked “Final Sale”

Return Process

1. Email your return request to [email protected] within 15 days
2. Wait for our authorization and instructions (1-2 business days)
3. Pack items securely in original packaging
4. Ship to: Hallmark Decoration Store, 709 Cerullo Road, Louisville, US 40242

Refund Information

• Refunds process within 3-5 business days after we receive your return
• Refunds issued to your original payment method
• Original shipping fees are non-refundable
• Customers are responsible for return shipping costs unless due to our error

6. Intellectual Property

Our Content

All content on our website, including:

• Product descriptions and images
• Website design and layout
• Logo and branding elements
• Written content and product stories

is the property of Hallmark Decoration Store and protected by copyright laws.

Appropriate Use

You may:

• View and display our content for personal shopping purposes
• Share product links with proper attribution

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our images or descriptions on other websites or platforms
• Create derivative works from our content

7. Liability Limitations

Product Use

While we ensure the highest quality standards:

• Follow all safety instructions provided with products
• Use candles and electrical items responsibly
• Keep decorations away from young children and pets when appropriate
• We are not liable for improper use or installation of products

Website Operation

We strive to provide uninterrupted service, but we cannot guarantee:

• Complete freedom from technical errors
• Continuous website availability
• Immediate resolution of all technical issues

Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products is limited to the purchase price of the items in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and outlines how we:

• Collect and use your information
• Protect your data security
• Handle payment information
• Respect your communication preferences

9. Changes to Terms

We may update these Terms and Conditions periodically to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Improvements to our services

Continued use of our website after changes constitutes acceptance of the updated terms. We encourage you to review this page regularly.

10. Contact Information

Thank You for Choosing Hallmark Decoration Store

We appreciate the trust you place in us to be part of your family traditions and celebrations. These terms help ensure we can continue providing the quality service and magical products you deserve.

Happy celebrations,

The Hallmark Decoration Store Team